Sewage in the basement, gurgling toilets and a smell near a floor drain mean the sewer line may be broken, offset or full of roots. We take these calls 24/7 in Savage and offer same-day visits when we can. Stop using water, keep people out of any wet area and call us.
Even if a drain cleaning clears the line, the same problem can return if the pipe itself is damaged. Our job is to find out, show you the evidence and give you honest repair choices.
Sewer backup: what to do first
- Stop using sinks, toilets, tubs and the washer
- Keep children and pets away from standing sewage
- Turn off power to a flooded basement only if you can reach the panel safely
- Take photos for your insurer
- Call the 24/7 line
If you can, find your cleanout. Do not open it while sewage is under pressure. We handle that safely.
How we confirm the problem
A camera inspection is the starting point. The scope shows cracks, offset joints, sagging sections, roots and collapsed pipe. We record the footage and explain what we see, so you understand the repair before you agree to it.
| Option | Best for | Trade-off |
|---|---|---|
| Spot repair | One failed joint or short broken section | Needs excavation at that point |
| Pipe lining | Long cracked or rooted pipe that is still round | Not for collapsed or badly offset pipe |
| Pipe bursting | Replace a failed pipe with minimal digging | Needs access pits |
| Full replacement | Collapsed or severely failed line | Most disruptive, longest lasting |
Sewage backing up?
Call the 24/7 line. We send a plumber and explain next steps.
What Savage lines face
Older lines in the Hamilton District and along downtown Highway 13 may be clay or cast iron, both prone to roots and joint failure. Newer subdivisions near County Road 42 usually have plastic pipe, which fails from settling and bad joints more than roots. We read the camera and treat the line you actually have.
Always call Gopher State One Call at 811 before excavation. Minnesota asks for at least 48 hours notice, excluding weekends and holidays, and the service is free.
How a repair visit goes
- 1
Scope
A camera maps the line from cleanout to the street connection.
- 2
Locate
A transmitter in the camera head tells us where on the surface the problem sits.
- 3
Plan
You see the footage and the options with prices.
- 4
Repair
We dig, line or burst as the plan calls for and test the line afterward.
Questions to ask before you approve a dig
- Can I see the camera footage of the failure and the location mark?
- Is lining possible, or does the pipe shape rule it out?
- What will the yard, driveway or sidewalk look like afterward, and who restores it?
- Does the quote include a final camera pass to prove the new section is sound?
- What warranty covers the work, and what does it exclude?
A repair quote that cannot answer these is a quote you should pause on. We put the answers in writing with the price so you can compare.
Cracked pipe and spot repairs
A crack in a sewer line, often in PVC, cast iron or clay, lets roots and soil in. A camera pass shows where the crack sits and how far the damage runs. If the rest of the line is sound, a spot repair can fix just that section instead of replacing the whole run.
Whether a spot repair holds depends on the pipe material, the depth and how much of the line is damaged. We show you the camera footage and explain the options, including when a full replacement is the honest answer.
Cost factors
Sewer repairs vary widely. We do not quote a figure until we have seen the pipe.
Homeowner insurance usually excludes wear and tear on pipes. Some policies cover resulting damage if an endorsement applies.
For a routine blockage, sewer line cleaning may do. For a planned look, sewer inspection shows what is in the line before you buy a home or dig. We work in Savage and in Lakeville and other nearby towns.
Code and sources
According to the Minnesota Department of Labor and Industry, plumbing work in the state follows Minnesota Rules chapter 4714, which incorporates the 2018 Uniform Plumbing Code with Minnesota amendments. Rules for permits and inspections vary by city, so ask your city's building department what your project needs.
Common questions
Yes. We take calls 24/7 and offer same-day service when we can.
Not always. Lining and bursting reduce digging, but they are not right for every pipe.
Typically the homeowner owns the pipe from the house to the property line or the city connection. Ask the City of Savage utility office where your responsibility ends.
Cutting and jetting help temporarily. A sound lined or replaced pipe stops root entry.
A spot repair may take a day. Longer jobs take longer. We give you a schedule with the quote.
Still have a question about your situation? The line is open around the clock. Call (952) 866-9120
