When the toilet gurgles, the tub fills with water from the washer and a floor drain bubbles, the main sewer line is probably blocked. We clean main lines in Savage 24/7, and same-day service is available when we can fit it in. Stop all water use until the line is open.
Do not pour chemicals into a main. They rarely reach the clog, and they make the plumber's job riskier.
Sewer backup: your first five minutes
- 1
Stop water
No flushing, no laundry, no dishwasher until the plumber clears the line.
- 2
Protect the area
Move valuables, lift rugs and keep pets out.
- 3
Check the cleanout
Do not open it if water is rising inside. Wait for us.
- 4
Document
Take photos for insurance.
- 5
Call
The 24/7 line connects you with dispatch.
What a main line cleaning does
A drum machine sends a cable with a cutting head down the line from the cleanout. It cuts roots, breaks up paper and grease and pulls debris back out. For heavier buildup, we may follow with a hydro jet, and we can run a camera to confirm the result.
| Cause | Clue | Fix |
|---|---|---|
| Tree roots | Repeats every season, worse after rain | Cut, jet and consider repair |
| Grease buildup | Kitchen backs up first | Cable then jet |
| Flushed items (wipes, towels) | Sudden complete blockage | Retrieve with cable |
| Collapsed or offset pipe | Cable stops at the same point | Camera and repair |
| Heavy scale | Gradual slowing over years | Jetting |
Basement drains bubbling?
Call the 24/7 line and we send a plumber with the right machine.
Why Savage mains clog
Savage's water is hard, drawn from the Burnsville system at a reported 25 to 26 grains per gallon. Scale gradually narrows pipes, and the same scale holds grease. Mature trees near older lines around the Hamilton District, and along streets toward the Credit River, put roots into joints.
Newer homes along the Highway 13 and County Road 42 corridors may have shorter laterals and plastic pipe. Their clogs usually come from the inside, from grease, wipes and food.
Is a cleaning enough?
If a cleaning gives you a year or more of free-flowing drains, it was the right fix. If the same clog returns within weeks, the pipe likely has a defect. We show you the footage so you can decide with facts.
Two or three clogs in a year is a signal. At that point a sewer inspection is cheaper than another emergency call.
Floor drains, cleanouts and what to leave alone
Most basements have a floor drain near the water heater or laundry, and many have a capped cleanout nearby. Keep both accessible. Do not store boxes over them, and do not pour paint, solvents or cooking oil down either one. A floor drain connects straight to the same main that is backing up.
After a cleaning, pour a pitcher of water into each floor drain to refill the trap. A dry trap lets sewer gas rise into the house, and the smell is often mistaken for a new clog.
We label the cleanout location in your service notes when we leave, so the next visit, ours or anyone else's, starts faster.
Cost and variables
Main line cleaning has a wide range because lines differ. You get one number before we start.
Check your homeowners policy for a sewer backup endorsement. Without it, backup damage is often excluded.
For ordinary sink and tub clogs see drain cleaning. We also help neighbors in Burnsville and across the Savage area.
Code and sources
Minnesota Rules chapter 4714 is the state plumbing code and the standard a licensed plumber works to. The Department of Labor and Industry states that it incorporates the 2018 Uniform Plumbing Code with Minnesota amendments. Your city building department decides when a permit or inspection is needed, so check with them before work begins.
Common questions
Yes. The line is open 24/7, and same-day visits are offered when schedules permit.
Look in the basement near the foundation wall or in the yard for a capped pipe. We help you identify it.
A careful cable is gentle on sound pipe. A camera helps us choose the right method.
Only as needed. Some lines never need it. Others benefit from scheduled cleaning.
A dry trap, a vent problem or a blocked line can all cause it. We find out which.
Still have a question about your situation? The line is open around the clock. Call (952) 866-9120
