We serve homes and small businesses across Scott and Dakota counties. Each town page covers local water, housing and the calls we see most.
Burnsville
East along Highway 13, Dakota County's mid-century suburb with hard water and aging drain lines.
Emergency plumber in BurnsvillePrior Lake
South-west of Savage, the lake city with sump pumps, iron removal and well and septic neighbors.
Emergency plumber in Prior LakeShakopee
West on Highway 169, the Scott County seat, with fast growth and an open service line inventory.
Emergency plumber in ShakopeeLakeville
South-east on I-35, Dakota County's largest city, with newer homes and a spring sump pump season.
Emergency plumber in LakevilleSavage and the ring around it
Savage ZIP code 55378 is the center of our service area. The towns below are close by, and we also reach Bloomington, Eden Prairie, Apple Valley and Jordan when a call fits. Tell us the address and we say plainly whether we can reach it.
For service pages that apply everywhere, see drain cleaning, water heater repair and leak detection. The full list is on our services page.
ZIP codes we serve
| Town | Primary ZIP | Other ZIP codes | County |
|---|---|---|---|
| Savage | 55378 | None | Scott |
| Burnsville | 55337 | 55306 | Dakota |
| Prior Lake | 55372 | None | Scott |
| Shakopee | 55379 | None | Scott |
| Lakeville | 55044 | None | Dakota |
A ZIP code is not a boundary we draw. It is a way to tell us where you are. Nearby ZIPs include 55124 in Apple Valley, 55437 in Bloomington, 55347 in Eden Prairie and 55318 in Chaska. Others are 55352 in Jordan, 55020 in Elko New Market, 55024 in Farmington and 55068 in Rosemount. Call and we say whether we can reach the address.
What changes from town to town
Plumbing problems follow housing and water. Burnsville has a large stock of homes built in the 1960s through the 1990s, so drain lines and water heaters are older. Prior Lake sits among lakes, so basements and sump pumps get more attention. Shakopee has grown fast since the mid-1990s and has a public inventory of its water service lines. Lakeville is a large, newer suburb with a busy spring sump pump season.
Each town page spells out those local points, including the water report for that town where one is published. It also lists the emergency steps to take before we arrive.
How dispatch decides
Dispatch looks at the nature of the call first. Active flooding, sewage rising in a home and no heat in winter come before a slow drip or a planned install. After that, the order is the schedule, the route and the parts needed. We tell you honestly if your call has to wait.
Calls from the edges of our area are handled the same way. We would rather say plainly that an address is too far than promise a visit we cannot keep.
Getting around: the routes we use
Highway 13 runs east and west through Savage and ties into Burnsville and Prior Lake. County Road 42 and Highway 101 connect to the larger east-west corridors. Highway 169 reaches Shakopee. Interstate 35W and I-35 serve Burnsville and Lakeville. Knowing the routes helps us give you a realistic idea of timing when you call.
If weather closes a road, we reroute and tell you.
What to have ready when you call from a nearby town
- Your street address and ZIP code
- The nearest cross street or a landmark
- Whether the home is on city water or a private well
- Whether the home is on city sewer or a septic system
- What is leaking, backing up or not working, and for how long
- Whether anyone has already shut off the water
City water or a well, and city sewer or a septic system, change the troubleshooting. Prior Lake, for example, has homes on both. We ask so we do not send a plumber with the wrong plan.
Local sources we use
When we cite local facts, we use the city's own pages. For Savage, that is its water quality report and its radium update. For Burnsville, it is the 2025 consumer confidence report. For Prior Lake, it is the city's public works pages on water sources. For Shakopee, it is Shakopee Public Utilities' 2025 drinking water report. For Lakeville, it is the city water quality page.
Those documents change, and we encourage you to read them for yourself. Where a report does not state a figure, such as hardness in Savage and Shakopee, we say so and suggest you test your tap.
When a call is outside our area
If your address is beyond what we can reach, we say so quickly so you can call someone else. A plumber who is hours away is no help in an emergency, and we would rather give you the answer in one minute than waste your hour.