Who we are
Savage Pro Plumbing serves homes and small businesses in Savage, Burnsville, Prior Lake, Shakopee and Lakeville. Our line is open 24/7 because plumbing problems do not keep office hours.
We are licensed and insured. You can verify any Minnesota plumbing contractor yourself through the state Department of Labor and Industry's license lookup, and we encourage you to check anyone you hire.
How we work
- We answer the phone and help you make the situation safe first
- We explain the cause in plain words
- You get a clear price before work starts
- We tell you when a repair is not worth the money
- We tell you when a job belongs to another trade
What we do not do
We do not take forms or online bookings. Everything starts with a call. We do not list prices we cannot stand behind, because the right number depends on your pipes. We do not post reviews we did not earn or invent customer stories.
How a call turns into a visit
- 1
You call the 24/7 line
A person answers, asks for the address and the problem, and checks whether anyone is in danger.
- 2
We help you make it safe
If water is loose, we walk you through the main shutoff. If sewage is rising, we tell you what to stop using.
- 3
We schedule the earliest visit available
Same-day appointments are offered when available. We tell you honestly if a visit has to wait.
- 4
A plumber diagnoses and quotes
You hear the cause and a clear price before work starts.
- 5
We fix it and explain what to watch
You leave with a plain description of what was done.
What licensed and insured means for you
In Minnesota, a business that contracts for plumbing work must hold a plumbing contractor license, and the license ties to a master plumber who is an owner, officer or employee. The state also requires proof of liability insurance, workers' compensation compliance and a surety bond. Those requirements exist so a homeowner has recourse when work goes wrong.
You do not have to take our word for any of that. The Minnesota Department of Labor and Industry runs a free license lookup. Use it on us and on anyone else you consider. A company that is reluctant to be looked up is not one to hire.
Why we tell you when not to repair
Some of the most useful things we say on a visit are short. The tank is past saving, so a repair would waste your money. The clog is a symptom of a cracked pipe, so a cleaning will not last. The basement dampness is a gutter problem, not a plumbing one. A plumber who only ever recommends the bigger job is selling, not diagnosing.
We would rather lose a sale than lose your trust. That is also why we put the price in front of you before work starts, so you can say no.
What we know about this area
Savage began as a river landing in the 1850s, was incorporated in 1892 as the village of Hamilton and took the name Savage in 1904. The oldest blocks near downtown and the Hamilton District have older pipe. Newer homes sit along County Road 42 and Highway 13. The Minnesota River forms the northern border, and the Credit River and Eagle Creek run north through the city.
Water here is hard. The City of Savage buys about 71.5 percent of its distributed water from Burnsville, whose 2025 report states hardness of 25 to 26 grains per gallon. That shapes the calls we get: scaled water heaters, stiff cartridges, clogged aerators and tired softeners. We plan for it before we arrive.
We also keep an eye on public notices. The City has posted an update on radium in its water, with one plant offline and the City stating the situation is not an emergency. We do not give health advice. We do tell customers where to read the notice and whom to ask.
Our approach to pricing
Prices depend on the pipe, the access and the hour, so we do not post a menu of numbers. What we do promise is order. You hear the diagnosis, then the price, then you decide. If you say no, you pay only for the diagnosis visit as quoted. We do not add surprise fees at the door.
That order matters most when the problem is urgent. A flooded basement is not the moment to haggle. Knowing the price before the tools come out keeps the focus on the fix.
Questions about how we work are welcome on the phone at any hour. Ask for details, ask about the license and ask what happens next.
Where to read more
Our services page lists what we do. Our service area page lists the towns we serve. For a quick start on an urgent problem, see burst pipe repair or drain cleaning.