A faucet that will not shut off, a valve that will not turn or a spray from under the sink is an emergency when you cannot stop the water. We answer 24/7 in Savage for these calls, and same-day service is available when we can. If you cannot close the fixture, find the shutoff valves under the sink or at the main.
If the shutoff valves under the sink also fail to close, shut the whole house off at the main. Then call us.
When a faucet or valve problem is urgent
- Water spraying from a supply line or under-sink valve
- A shutoff valve that will not close
- A tub spout or shower that runs constantly
- Water dripping behind the wall near a fixture
- A frozen or split pipe at an exterior hose bib
Common fixture repairs
| Fixture | Problem | Likely fix |
|---|---|---|
| Kitchen or bath faucet | Drip from the spout | New cartridge, washer or seat |
| Single-handle faucet | Leak at the base | O-rings or cartridge |
| Tub faucet | Constant drip or weak shower diverter | New cartridge or diverter |
| Shower valve | No temperature control | Replace the cartridge or valve body |
| Under-sink valve | Seeps or will not close | Replace the stop valve |
| Outdoor hose bib | Leak or freeze damage | Replace the bib or the vacuum breaker |
Water won't shut off?
Call the 24/7 line and we walk you through the main shutoff.
Repair or replace the faucet?
A single drip is rarely worth replacing a good faucet. A corroded fixture with worn parts that are no longer made is another matter. We tell you which side you are on and give you a clear price for each.
Some faucet parts are discontinued. When a cartridge cannot be found, a new faucet is the cleaner answer. We can supply one or install yours.
Hard water and fixtures in Savage
Mineral buildup from hard water, with Burnsville's supply reported at 25 to 26 grains per gallon, clogs aerators and stiffens cartridges. Cleaning an aerator takes minutes. Replacing a stiff cartridge brings a faucet back to life. Both are cheaper than a new faucet.
A water softener can reduce this wear throughout the house.
Which faucet do you have?
Faucets come in four basic designs, and the design decides the repair. Compression faucets have two handles that screw down onto a rubber washer. Ball faucets have a single handle on a rounded cap. Cartridge faucets have a single or double handle that slides or turns a plastic or brass cartridge. Ceramic disc faucets use a cylinder with two polished discs.
Compression washers wear and drip. Ball faucets leak at the base from worn seals. Cartridges stiffen or crack. Ceramic discs rarely wear but crack from grit. When you call, tell us how many handles and how they move. We bring the matching parts.
Photos help. Take one of the whole faucet and one under the sink showing the supply lines and shutoff valves. We can often tell the brand and the repair from a picture before the visit.
If a part is no longer made, we say so and quote a replacement faucet instead of promising a repair that cannot be done.
What affects price
Fixture work ranges from a small part to a new faucet and valve. We quote before we begin.
A dripping faucet wastes water and money, but insurance usually covers neither repair nor the water.
For other fixture issues see toilet repair and garbage disposal repair. We serve Savage and nearby Shakopee.
Code and sources
According to the Minnesota Department of Labor and Industry, plumbing work in the state follows Minnesota Rules chapter 4714, which incorporates the 2018 Uniform Plumbing Code with Minnesota amendments. Rules for permits and inspections vary by city, so ask your city's building department what your project needs.
Common questions
Yes. The line is open 24/7, and we offer same-day service when we can.
Old valves seize or the stem washer wears. We replace the valve.
Yes. Usually a cartridge or seat replacement.
We recommend repair when parts are available and the finish is good.
Yes, and we check the supply lines and valves.
Still have a question about your situation? The line is open around the clock. Call (952) 866-9120